Key Features and Benefits of Voice Broadcasting Services


In recent years, voice broadcasting technology has gained huge acceptance across most of the service delivery firms. It allows the companies to reach their audiences at a highly cost-effective price within a short period of time with an excellent success rate. Voice broadcasting Service Canada enables the company to send messages to thousands of its customers and subscribers within a few minutes. The message could be related to a sales pitch or reminder for seasonal discounts, promotions, reminders or updates for renewal of subscriptions. Apart from this, it can be used for conducting basic market surveys, opinions polls, confirmation calls to customers and more.

Let’s have a look at some of the key features of voice broadcasting:-

Text-to speech: - With this feature, you can personalize your message individually for each recipient. You can insert names and other important details of the customer or use it for a generic message. For this, contacts will be imported from call logs or message list.

Recording of separate messages for different calls and answering machines:- The voice broadcasting system can be programmed to know the difference of live recipient and answering machine. It means a live person on the call will receive a particular message while answering machine will receive a different message like requesting the recipient to call back according to their preferred time.  

Interactive voice response:- The system will enable you to personalize the message for an outbound IVR system that not only plays the recorded message but also interact with the receiver by recording the input through a keypad. This IVR voice broadcasting system is used by the companies for collecting customer information as well as to get insight for generating leads.  

Live Call Transfer:- This feature provides an option to the recipients to get connected with a live agent in case of any queries regarding the message. This will bring the benefit of instantaneous lead generation as well as high chances of lead conversion. 

What are the key benefits of voice broadcast solutions?

  1. Cost-effective: - When you send voice calls separately to thousands of people from the customer database it will cost you very expensive due to the high rate of voice calls. But, with voice broadcasting solution Ontario, you can send messages to numbers of recipients at a nominal cost.
  1. Enhanced productivity:- The calls are automatically placed without any need of agent which ultimately reduce the agent work and enable to focus on a revenue-generating project. This will boost the agent confidence and morale to participate in other challenging assignments which improve the firm productivity.
  1. Increase sales: - The messages can be targeted in a better way to enhance the chances of sales conversion as compared to other marketing strategies. Interested customers can call back and inquires that speed up the sales process. 
If you are also looking for Voice Broadcasting Service Canada then you should approach the trusted service provider like 1on1 Consulting. It is one of the reputable service providers which provide complete voice broadcasting solutions Ontario that includes ringless voicemail, IVR survey, etc.

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